Our Website Performance and Maintenance services are a key part of our Continuous Improvement Program, making sure your site runs smoothly, securely, and efficiently. We handle monitoring and upkeep to keep everything performing at its best, especially important after launching a new site to maintain top performance and security.
Solution Overview
Monthly Monitoring
- Performance Monitoring: every month we provide a detailed report on your website’s performance, bringing to light any issues that may affect speed and efficiency
- Security Monitoring: these reports cover security aspects too, highlighting current and potential vulnerabilities, whilst recommending actions to boost protection
- Functionality Monitoring: we check how your site’s features are running, making sure everything functions as intended, whilst identifying room for improvement
Client-Requested Changes and Issue Resolution
- Dedicated Team: Our team is always ready and available to handle your requests and quickly resolve any issues we find during monitoring
- Ticketing Process: We use a simple ticketing system to keep requests organised. Just submit a request, and we’ll prioritise it and get to work ASAP
Use Cases
We offer enhanced website maintenance solutions that go beyond what a small in-house team can typically provide.
While in-house teams are often tied up with project work, we focus on the continuous improvement of your websites, so you don’t have to sweat the small stuff.
Why Choose Us?
Agencies often get pulled into ongoing maintenance work that strains internal resources. Sonnet’s white-label team handles updates, fixes, and performance improvements so your clients stay happy while your core team stays focused. Keep your clients’ sites running smoothly — we’ve got your back.